This Privacy Policy explains how Sepka Mortgage, operated by Rob Sepka in partnership with Crown Mortgage Company (“we,” “us,” or “our”), collects, processes, stores, and shares personal information from users of our website, https://sepkamortgage.com (the “Website”).
If you are a customer of Crown Mortgage Company or Sepka Mortgage, please also refer to our Consumer Privacy Notice, which provides additional details about how we use and protect your information as part of our mortgage services.
We are committed to respecting and protecting your personal information. This policy describes:
What information we collect through our Website
How we use and share that information
Your rights and choices regarding your personal data
How you can contact us with questions
We collect the following types of information from visitors and users of our Website:
A. Personal and Loan-Related Information
You may choose to submit personal details when applying for mortgage services, including:
Full name, email address, and phone number
Employment and income information
Information relevant to mortgage pre-qualification or loan processing
This data may be submitted through contact forms or applications hosted on the Website.
B. Transactional Information
We maintain records related to mortgage application activity, such as:
Loan application details
Communication history
Status updates
C. Device and Usage Information
We collect certain technical data automatically, such as:
Your IP address
Browser type and version
Device type and operating system
Pages visited and actions taken on the Website
Date and time of visits
D. Cookies and Tracking Technologies
We use cookies and similar technologies (e.g., web beacons) to:
Improve website functionality
Analyze user behavior and trends
Personalize your experience
Track the effectiveness of marketing efforts
You can adjust your browser settings to control cookie behavior. We do not currently respond to “Do Not Track” browser settings.
Google Analytics is used to help us analyze Website traffic. For more information, see: https://www.google.com/policies/privacy/partners/
We use the collected data for the following purposes:
To provide mortgage services – including application review, loan processing, and customer support
To communicate with you – about applications, services, or promotional offers
To improve and personalize our Website – by analyzing usage and optimizing user experience
To comply with legal obligations – including anti-fraud and financial regulations
For marketing and advertising – using non-identifiable data for analytics and outreach
You can opt out of promotional communications at any time by following the unsubscribe link in our emails or replying "STOP" to our SMS messages.
We do not sell your personal data. We may share your information in the following situations:
A. With Service Providers
We partner with trusted third parties for:
Website hosting and maintenance
Loan processing systems
Customer relationship management (CRM)
Marketing services
These providers are contractually obligated to protect your data and use it only to provide services on our behalf.
B. In Aggregate or Anonymized Form
We may share non-identifiable, aggregated information for business analytics or to improve our services.
C. Legal Obligations and Protection
We may disclose your information when necessary to:
Comply with laws, regulations, or legal processes
Respond to requests from public authorities
Protect the rights and safety of our business, users, or the public
Prevent or investigate fraud or security issues
D. Business Transactions
If Sepka Mortgage, Rob Sepka, or Crown Mortgage Company is involved in a merger, acquisition, or asset sale, your information may be transferred to the new owner as part of that transaction.
Our services are not intended for children under the age of 16. We do not knowingly collect data from children. If we learn that a child under 16 has submitted information, we will delete it as soon as possible.
The Website may include links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before submitting any information.
We implement security measures to protect your personal data from unauthorized access or disclosure, including:
- Encryption of data in transit
- Firewalls and intrusion detection systems
- Access controls and secure storage
However, no online system is 100% secure, and we cannot guarantee absolute security.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you by:
- Posting a notice on our Website
- Sending an email to users (if contact information is available)
The most recent version will always be posted at https://sepkamortgage.com.
You may have the right to:
Access your personal data
Correct or update inaccurate information
Request deletion of your data (where legally permitted)
Object to certain uses of your data
Withdraw consent at any time (if applicable)
To exercise these rights or request assistance, please contact us using the information below.
If you have questions about this Privacy Policy or how we handle your information, please reach out to us:
Email: [email protected]
Mailing Address:
Crown Mortgage Company
Attn: Rob Sepka
6141 W 95th Street
Oak Lawn, IL 60453, USA